Your Questions, Answered

About LookAfter

Where are LookAfter Hair salons located?
We have 8 salons across the St. Louis area and Metro East: Crestwood, Chesterfield (Market Place), Ballwin (Twin Oaks), South County (Southroads Center), Arnold (Richardson Crossing), Eureka, St. Peters (Harvester) and Shiloh, IL. Visit our Locations page for addresses, hours and directions.
Do you accept walk-ins?
Yes, walk-ins are welcome at every LookAfter salon when a stylist is available. Availability changes throughout the day, so we recommend booking online or calling your salon ahead to guarantee your spot.
How do I book an appointment?
Click Book Now on any page to schedule online, or call your nearest salon. You can choose your service, location and preferred stylist when you book.
Is LookAfter Hair family-owned?
Yes. LookAfter Hair. has been family-owned and operated since 1985, when we opened our first salon in South St. Louis. Today we serve communities across Missouri and Illinois.
What services do you offer?
We offer haircuts and styling for women, men and kids, hair color and blonding, balayage, hair extensions including Aqua No Sew Wefts, perms, special-occasion styles and restorative treatments. See our Services page for full options and starting prices.
Do you cut kids' and men's hair?
Yes. Our stylists cut hair for the whole family, including kids, teens and men. Many families book back-to-back appointments with the same stylist.
What products do you use?
Our stylists are Matrix Elite-trained and use professional Matrix products, along with other salon-quality brands like Redken & Biolage. Products are available to purchase at every location.
What is your cancellation policy?
We require a card on file to book. If you cancel with less than 24 hours' notice or miss your appointment, you'll be charged 50% of the service price. Please call your salon as early as possible if you need to reschedule.
Is my payment information safe?
Yes. Your card is securely stored and encrypted through our booking system, MyTime. We never see your full card number, and we never sell or share your personal information.
Do you offer gift cards?
Yes, gift cards are available at all 8 locations and can be used for any service or product.
Is LookAfter Hair hiring stylists?
Yes. LookAfter has been named a Top Workplace by the St. Louis Post-Dispatch for seven years. We offer a $1,000 sign-on bonus, benefits, 401(k) with company match and unlimited free education. Visit our Careers page to apply.

Cuts & Styling

How much is a haircut at LookAfter Hair?
Long haircuts (2 inches or more off the scalp) start at $39. Prices vary by hair length, thickness and style, and your stylist will confirm the final price after your consultation.
Can I walk in for a haircut?
Yes, walk-in haircuts are welcome at all 8 salons when a stylist is free. For busy times like evenings and Saturdays, we recommend booking online to skip the wait.
Do you cut curly or textured hair?
Yes. Our stylists cut every hair type, including curly, wavy, thick and fine hair. Let us know your texture when you book so we can pair you with a stylist who loves working with it.
Do you offer kids' haircuts?
Yes. Our stylists are patient with kids of all ages, from first haircuts to teens. Kids' cuts are available at every location.
Do you offer men's haircuts?
Yes. We offer men's cuts and clipper cuts, and our stylists train in advanced men's clipper techniques through our in-house education program.
How often should I get a haircut?
Most short styles look best with a cut every 4–6 weeks. Longer hair usually needs a trim every 8–12 weeks to keep ends healthy. Your stylist can recommend a schedule for your cut.
What should I bring to my haircut appointment?
Photos of styles you love (and ones you don't) are the most helpful. Arrive with your hair styled the way you normally wear it so your stylist can see how it falls.
Do you offer blowouts and special-occasion styles?
Yes. We offer blowouts, updos, roller sets, braiding and special-occasion styles for weddings, proms and events. Book ahead for event styling so we can reserve enough time.
Do you offer perms?
Yes. Our stylists create perms that add lasting volume, texture, curls or waves, tailored to your hair type. A consultation helps us choose the right perm for your look.

Color & Blonding

How much does hair color cost?
Color services start at $75. The final price depends on your hair length, thickness, the technique and how much product is needed. Your colorist will confirm pricing during your consultation.
Do you offer free color consultations?
Yes. Our colorists offer complimentary consultations before any color transformation. We'll talk through your goals, check your hair's condition and build a personalized plan.
Do you offer balayage?
Yes. Our Matrix Elite-trained colorists create soft, hand-painted balayage for a natural, lived-in look that grows out gracefully. Balayage is available at all 8 LookAfter salons.
What's the difference between balayage and highlights?
Balayage is hand-painted for a soft, blended look with less noticeable regrowth. Traditional foil highlights create brighter, more uniform dimension from root to end. Your colorist can help you choose, or combine both.
Can you cover gray hair?
Yes. We offer full gray coverage for a solid, even result, and softer blending options like lowlights for a more natural transition.
How long does a color appointment take?
A single-process root touch-up usually takes 1.5–2 hours. Highlights, balayage and blonding can take 2–4 hours depending on your hair and the look you want.
How often should I get my color refreshed?
Root touch-ups are usually needed every 4–6 weeks. Balayage and lived-in color can often go 10–12 weeks between visits. A gloss between appointments keeps color vibrant.
Can I go from dark hair to blonde in one visit?
It depends on your starting color and hair health. Big changes are often done over two or more visits to protect your hair. We'll map out a safe plan during your free consultation.
Can you fix hair color from another salon or box dye?
Yes. Our colorists can correct uneven color, brassiness and box-dye results. Book a consultation first so we can assess your hair and estimate time and cost.
How do I keep my color looking fresh?
Use a sulfate-free, color-safe shampoo, wash in cool water and protect your hair from heat and sun. Ask your stylist which Matrix products are best for your color.

Treatments & Extras

What hair treatments do you offer?
We offer deep conditioning, protective glossing and restorative treatments that add moisture, strength and shine.
Who should get a hair treatment?
Treatments help anyone with dry, frizzy, color-treated or heat-styled hair. They're especially helpful after lightening or balayage, and before a big event when you want extra shine.
Can I add a treatment to my haircut or color appointment?
Yes. Most treatments can be added to any cut or color service and only add a few minutes. Just ask your stylist at check-in or add it when you book online.
What is a hair gloss?
A gloss is a quick, sheer color treatment that boosts shine, tones brassiness and refreshes faded color between appointments. It's a great add-on for blondes and balayage clients.
How often should I get a treatment?
For most hair types, a treatment every 4–6 weeks keeps hair healthy and shiny. If your hair is very dry or recently lightened, your stylist may suggest one at every visit.
Will a treatment affect my hair color?
No. Conditioning and repair treatments are color-safe and help your color last longer. A gloss can slightly tone or refresh your shade, which your stylist will discuss with you first.

Extensions

What types of hair extensions do you offer?
We offer Aqua No Sew Weft extensions, which add length and volume without tape, glue, heat or sewing. We also offer Amplify Tape-in extensions.
Which locations offer hair extensions?
Aqua No Sew Weft extensions are currently available at our Eureka, Arnold (Richardson Crossing), Chesterfield (Market Place), Ballwin (Twin Oaks), and Crestwood salons.
Do I need a consultation before getting extensions?
Yes, and it's free. Every extension consultation is complimentary with no obligation. We'll assess your hair, color-match your extensions and build a custom plan for length, volume and budget.
What are Aqua No Sew Weft extensions?
Aqua No Sew Wefts use a flat polyurethane base and silicone-lined beads to attach extensions. The design spreads weight evenly and reduces tension on your natural hair.
How long does it take to install extensions?
Aqua No Sew Weft installation takes about 15 minutes per row, much faster than traditional sew-in or bonded methods. Most full installs need several rows, so your stylist will give you a time estimate at your consultation.
Will extensions match my hair color?
Yes. Aqua No Sew Wefts come in 47 colors, and your stylist will color-match them so they blend seamlessly with your natural hair.
Are extensions damaging to my natural hair?
When professionally installed and maintained, Aqua No Sew Wefts are designed to be gentle on your hair. They avoid the tape, glue, heat and sewing used by many other methods.
How long do extensions last, and how often do I need maintenance?
Most clients come in for a move-up appointment every 6–8 weeks as their hair grows.
How much do hair extensions cost?
Pricing depends on how many rows you need, the length, and the hair. We'll give you an exact quote during your free consultation.
How do I care for my extensions at home?
Use sulfate-free shampoo and conditioner, brush gently from the ends up, and use heat protectant before styling. You will receive a complimentary extensions care kit that includes Hair Extensions Shampoo and conditioner 10 oz, Leave In Conditioner Spray 8.5 oz, Cosmetic Bag, White Boar Bristle Brush, and maintenance care instructions.

Still have questions?